Dale Carnegie (Wikipedia)
Dale Carnegie for Writers

Not long ago, I listened to Dale Carnegie's How to Win Friends and Influence People. It was originally published in 1936, so I'm a bit late to the game.

I've found myself smiling, time and again, as I've listened to 40s-era advice that sounds like the latest pearls of wisdom from the social networking gurus. I trained as a historian, so I know that there's really nothing new under the sun. Still, I was intrigued by the parallels.

This page provides an index to the series of Tuesday articles I ran discussing each principle as it applies to writers.

Fundamental Techniques in Handling People
  1. Don't criticize, condemn, or complain.
  2. Give honest and sincere appreciation.
  3. Arouse in the other person an eager want.
Six Ways to Make People Like You
  1. Become genuinely interested in other people.
  2. Smile.
  3. Remember that a man's Name is to him the sweetest and most important sound in any language.
  4. Be a good listener. Encourage others to talk about themselves.
  5. Talk in the terms of the other man's interest.
  6. Make the other person feel important and do it sincerely.
Twelve Ways to Win People to Your Way of Thinking
  1. Avoid arguments.
  2. Show respect for the other person's opinions. Never tell someone they are wrong.
  3. If you're wrong, admit it quickly and emphatically.
  4. Begin in a friendly way.
  5. Start with questions the other person will answer yes to.
  6. Let the other person do the talking.
  7. Let the other person feel the idea is his/hers.
  8. Try honestly to see things from the other person's point of view.
  9. Sympathize with the other person.
  10. Appeal to noble motives.
  11. Dramatize your ideas.
  12. Throw down a challenge and don't talk negative when the person is absent, talk about only positive.

Finally, here's a retrospective on the series.

[This material is also available in Professional Relationships, book 2 of the Dunlith Hill Writers Guides.]